We recognise that the current situation continues to cause uncertainty for some of our customers with holidays booked in the coming months. The health and wellbeing of our guests and staff alike are of the utmost importance to us and we have therefore put in place additional measures across the site to help maintain safe holidays in St Anthony.
Particular attention is being paid to carrying out our changeovers and we have introduced additional procedures to our already fully comprehensive cleaning routines. To view our COVID-19 measures and procedures click here. We very much hope these stringent procedures will not impinge on your stay but will in fact help you to feel relaxed and confident in the safety of your surroundings.
We appreciate all these measures will result in rather a different feel to St Anthony but regrettably, in light of COVID-19 these steps are both important and necessary. Hopefully, by summer 2021 normality may resume.
The Government rules and guidance surrounding COVID-19 are constantly being updated and are therefore subject to change. We advise all guests to keep up to date with the latest rules and guidance on travel. Information on this topic can be found at https://www.gov.uk/coronavirus. We will also do our best to keep this page updated.
In the meantime, we would like to say a huge Thank You for your understanding, patience and co-operation during these challenging times!
The whole of England is currently subject to lockdown restrictions which have now been extended until 8th March ’21, at the earliest.
The Government’s 4 step Roadmap indicates that self-catering accommodation will be permitted to re-open on 12th April ’21, though each party must be members of the same household or support bubble. From the 17th May ’21, up to 2 households may go on holiday together. Should you be planning a holiday where more than 2 households will be present, the Rule Of 6 shall apply. From 21st June onwards, the Government hope to be in a position to lift all limits on social contact.
In summary, if you have a holiday booking at St Anthony before 12th April 2021, unfortunately that booking cannot go ahead. We will be in contact with those who are affected by the national lockdown to discuss your options.
To read more on the national lockdown click here.
Covid-19 Refund Policy
Should Government imposed travel restrictions (i.e. a National Lockdown) surrounding Covid-19 prevent you from being able to take your holiday at St Anthony we will be in a position to reallocate your payment towards a future booking or to issue a refund, as preferred.
Please note that if you need to cancel this holiday due to falling unwell with Covid-19 or having to self-isolate, you should be able to claim on your own travel insurance as we will not be in a position to refund in either instance.