COVID-19

Latest information and updates

We are COVID CONFIDENT!

This means we have in place the necessary risk assessments, safety measures and staff training, in line with the Government and UK Hospitality’s published guidelines, to enable safe holidays at St Anthony.

We understand that customers may have questions regarding coronavirus and/or their booking and so we have provided some frequently asked questions which we hope will answer your queries.

From Thursday 5th November through till Wednesday 2nd December 2020 the whole of England is subject to lockdown restrictions. In summary, if you have a holiday booked at St Anthony between these dates, unfortunately that booking cannot go ahead. We will contact those affected by this lockdown to discuss what options you have.

We will continue to take bookings for 2nd December 2020 onwards with the hope that there will be no extension to the current lockdown.

If your holiday is due to start after 2nd December 2020, we kindly ask that you wait and see what the position is nearer the time. Should there be further restrictions in place, we will contact all affected guests as soon as possible.

For more information on the new national restrictions click here.

We recognise that the current situation continues to cause uncertainty for some of our customers with holidays booked in the coming months. The health and wellbeing of our guests and staff alike are of the utmost importance to us and we have therefore put in place additional measures across the site to help maintain safe holidays in St Anthony. Particular attention is being paid to carrying out our changeovers and we have introduced additional procedures. To view our COVID-19 measures and procedures click here. We very much hope these stringent procedures will not impinge on your stay but will in fact help you to feel relaxed and confident in the safety of your surroundings.

We appreciate all these measures will result in rather a different feel to St Anthony this year but regrettably, in light of COVID-19 these steps are both important and necessary. Hopefully, by summer 2021 normality may resume.

The Government rules and guidance surrounding COVID-19 are constantly being updated and are therefore subject to change. We advise all guests to keep up to date with the latest rules and guidance on travel. Information on this topic can be found at https://www.gov.uk/coronavirus. We will also do our best to keep this page updated.

In the meantime, we would like to say a huge Thank You for your understanding, patience and co-operation during these challenging times!

It is anticipated that the ‘Rule Of Six’ and the Local Covid Alert Levels (see details below) that were in place prior to the second lockdown will be back in place in England after the national lockdown ends on 2nd December 2020.

Rule Of Six

New laws prohibiting social gatherings of more than six people came into effect on Monday 14th September 2020 and we expect this to resume after the second lockdown.

The “rule of six” means that – apart from a set of limited exemptions including work and education – any social gatherings of more than six people (including children of all ages) will be against the law.

To read more, go to https://www.gov.uk/government/news/rule-of-six-comes-into-effect-to-tackle-coronavirus.

In view of this new rule, any bookings with a party size of 7 or more cannot currently take place unless the party members are from the same household or support bubble (subject to local lockdown restrictions).

We will do our best to contact all guests we believe to be affected by the “rule of six”, however, it remains the responsibility of guests to ensure they are complying with the law.

Localised Restrictions

A new three-tier system was introduced in England and we expect to see this system back in place when the current lockdown ends. It currently means that those who live in Tiers 2 and 3 and who have holidays booked with us will be able to go ahead legally provided you travel with your household or support bubble. Whilst the UK government has not made it illegal for single households/support bubbles to travel to a self-catering holiday property in England in any of the 3 tiers they have specifically advised people not to travel into/out of Tier 3 (very high risk) areas. We ask that all of our guests who live in Tier 3 areas adhere to the Government guidance and that they contact us to defer their bookings until later this year/next year or to discuss other options that may be available to them.

We will do our best to contact all guests we believe to be affected by the legal local restrictions, however, it remains the responsibility of guests to ensure they are complying with the law.

Last updated: Monday 9th November 2020