COVID-19

Latest information and updates

We are COVID CONFIDENT!

This means we have in place the necessary risk assessments, safety measures and staff training, in line with the Government and UK Hospitality’s published guidelines, to enable safe holidays at St Anthony.

We are SAFE!

The SafeTravels Stamp was created for travellers to recognise destinations and businesses around the world which have adopted the SafeTravels health and hygiene global standardised protocols.

We’re GOOD TO GO!

This is the official UK mark to signal that St Anthony Holiday Cottages has worked hard to follow Government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.

We recognise that the current situation continues to cause uncertainty for some of our customers with holidays booked in the coming months. The health and wellbeing of our guests and staff alike are of the utmost importance to us and we have therefore put in place additional measures across the site to help maintain safe holidays in St Anthony.

Particular attention is being paid to carrying out our changeovers and we have introduced additional procedures to our already fully comprehensive cleaning routines. To view our COVID-19 measures and procedures click here. We very much hope these stringent procedures will not impinge on your stay but will in fact help you to feel relaxed and confident in the safety of your surroundings.

We appreciate all these measures will result in rather a different feel to St Anthony but regrettably, in light of COVID-19 these steps are both important and necessary. Hopefully, by summer 2021 normality may resume.

The Government rules and guidance surrounding COVID-19 are constantly being updated and are therefore subject to change. We advise all guests to keep up to date with the latest rules and guidance on travel. Information on this topic can be found at https://www.gov.uk/coronavirus. We will also do our best to keep this page updated.

In the meantime, we would like to say a huge Thank You for your understanding, patience and co-operation during these challenging times!

Covid-19 Update

The whole of England is currently subject to lockdown restrictions which have now been extended until 8th March ’21, at the earliest.

The Government’s 4 step Roadmap indicates that self-catering accommodation will be permitted to re-open on 12th April ’21, though each party must be members of the same household or support bubble. From the 17th May ’21, up to 2 households may go on holiday together. Should you be planning a holiday where more than 2 households will be present, the Rule Of 6 shall apply. From 21st June onwards, the Government hope to be in a position to lift all limits on social contact.

In summary, if you have a holiday booking at St Anthony before 12th April 2021, unfortunately that booking cannot go ahead. We will be in contact with those who are affected by the national lockdown to discuss your options.

To read more on the national lockdown click here.

Group Sizes

Households

The Government have reintroduced the Household/Support bubble. This has not changed
from the rules last year. A household is considered as the following:

  • One person living alone
  • A group of people (who may or may not be related) living at the same address and
    who share cooking facilities, bathrooms or toilets and/or living areas. This may
    include students in boarding schools or halls of residence who share such facilities
  • A support bubble is a support network which links 2 households. You have to
    meet certain eligibility rules to form a support bubble.
  • You can form a support bubble with another household of any size if:
    • You live by yourself – even if carers visit you to provide support
    • You are the only adult in your household who does not need continuous care as a result of a disability
    • Your household includes a child who is under the age of one or was under that age on 2nd December 2020
    • Your household includes a child with a disability who requires continuous care and is under the age of 5, or was under that age on 2nd December 2020
    • You are aged 16 or 17 living with others of the same age and without any adults
    • You are a single adult living with one or more children who are under the age of 18 or were under that age on 12th June 2020
  • Once you’re in a support bubble, you can think of yourself as being in one ‘household’.

Rule Of 6

Subject to review, this rule comes back into play at Step 3 on the 17th May ’21.

The “rule of six” means that – apart from a set of limited exemptions including work and education – any social gatherings of more than six people (including children of all ages) will be against the law, unless you are all of one household.

‘Roadmap’ for St Anthony

Step 1 – from 8th March

We remain closed to guests as the ‘stay at home’ order remains in place.

Step 2 – from 12th April

We will be permitted to open for individuals or single households/support bubbles only.

Either 2 households, or a group of 6 (from more than 2 different households) will be allowed to mix outdoors.

No household mixing is allowed to take place indoors.

Step 3 – from 17th May

We will be permitted to welcome 2 households to any one property. For those planning a trip with more than 2 households, your party size must not exceed 6.

Up to 30 people will be allowed to mix outdoors.

Step 4 – from 21st June

Subject to review, all limits on social contact will be lifted and we can get back to normality!

Remember – Only when the government is sure that it is safe to move from one step to the next will the final decision be made. The decision will be based on four tests:

  • the vaccine deployment programme continues successfully
  • evidence shows vaccines are sufficiently effective in reducing hospitalisations and deaths in those vaccinated
  • infection rates do not risk a surge in hospitalisations which would put unsustainable pressure on the NHS
  • our assessment of the risks is not fundamentally changed by new Variants of Concern

Covid-19 Refund Policy

Should Government imposed travel restrictions (i.e. a National Lockdown) surrounding Covid-19 prevent you from being able to take your holiday at St Anthony we will be in a position to reallocate your payment towards a future booking or to issue a refund, as preferred.

Please note that if you need to cancel this holiday due to falling unwell with Covid-19 or having to self-isolate, you should be able to claim on your own travel insurance as we will not be in a position to refund in either instance.

Got a question?

We understand that customers may have questions regarding coronavirus and/or their booking and so we have provided some frequently asked questions which we hope will answer your queries.

Last updated: Thursday 4th March 2021